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FREE delivery in Australia - Orders over $60 UK Shipping £3.99 FREE UK Shipping for orders over £50

FAQs

What Does FORMI mean?

Its a play on the word Form / shape - which is what FORMI is all about

Where can I buy FORMI products?

Currently you can only purchase our products from www.formihair.com

Can I return my order?

We understand that sometimes we change our minds, if the item is unused and in a sellable condition, we are happy to refund within 14 days of the purchase date. 

Shipping questions

What countries does FORMI ship to?

Currently we are shipping to Australia, United States, United Kingdom and New Zealand. We are working on many other countries and will be available to many more in the very near future. Send us an email at info@formihair.com to let us know where we should be shipping to next.

How long will it take to receive my order?

Orders are packed and despatched within 3 business days. shipping times depend on the shipping option that was selected.

2 - 3 business days express ( Australia)

3-5 business days standard ( Australia)

10-25 business days standard ( International)

3-7 business days DHL Express ( International)

Please note, due to COVID-19, many carriers are experiencing delivery delays.

I think my package is lost, what do I do?

Please make sure you check if you have entered in the correct shipping details , someone hasn't accepted it on your behalf, or it was left in a hidden area. if its been over three business days , please contact info@formihair.com and we will look into this for you.

Will I have to pay duties?

Customs/ duties vary from country to country - we recommend contacting your local customs office if you require more information

Sustainability Questions

What is FSC Timber?

FSC ( Forest Stewardship Counci)  is a global forest certification system to provide an assurance that forest products support responsible forestry.

Are FORMI products tested on animals?

We do not test any of our products on animals, and never will.

Which Formi products are vegan?

Our Texturising Sea Mist & Heat Protector Mist are both vegan.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.

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